Microsoft Surface Repairs Portsmouth
Microsoft Surface repairs by technicians who know Surface devices inside out. Screen replacement, keyboard cover repair, battery replacement, charging port repair, and full diagnostics. Collection and delivery available for £10 each way, or drop off at our workshop. 6-month labour warranty, 12-month manufacturer warranty on new parts.
Microsoft Surface Repairs Portsmouth
Surface Screen Repair
Cracked, flickering or unresponsive Surface screen? We replace PixelSense displays on Surface Pro and Laptop models — including the tricky glued assemblies that many shops won't attempt.
Surface Keyboard & Type Cover Repair
Type Cover not connecting? Keys sticking or not responding? We repair and replace Surface Type Covers and the built-in keyboards on Surface Laptop models. We also fix the kickstand on Surface Pro.
Surface Battery Replacement
Surface not holding charge? Battery swelling? We replace Surface batteries — including the glued-in units in Surface Pro and Laptop that require careful disassembly to avoid screen damage.
Surface Charging Port Repair
Surface not charging? Loose magnetic connector? We replace Surface Connect ports, USB-C charging circuits, and repair the power delivery IC on the motherboard.
What's Included
- Collection & delivery — £10 each way, or drop off at workshop
- Standard service included — cooling clean & thermal paste where applicable
- 6-month labour warranty, 12-month manufacturer warranty on new parts on all repairs
- Student & NHS discount available
- Fixed fee pricing — no hidden costs
Common Microsoft Problems We Fix
Real problems real customers bring to us — and what's actually causing them.
Surface Pro screen cracked
The most common Surface repair. PixelSense displays are fragile — a drop from standing height is often enough. We replace the digitiser and LCD assembly on Surface Pro 4 through Pro 10.
Surface Laptop keyboard not working
Alcantara fabric keyboard deteriorating? Keys not registering? Surface Laptop keyboards are bonded to the palm rest — we replace the full top deck assembly.
Surface Pro won't turn on
No response when you press the power button. Could be a dead battery, failed charging circuit, or motherboard fault. We diagnose and quote before any work.
Surface Pro Type Cover not connecting
Type Cover clips on but doesn't respond, or intermittent connection. Often caused by bent connectors or debris in the magnetic port. We clean, repair, or replace Type Covers and the connector.
Surface battery draining fast
Battery health declining rapidly, or Surface shuts down at 20%. We replace batteries on all Surface Pro and Surface Laptop models — including the difficult glued-in units.
Surface overheating
Surface Pro getting hot to touch, thermal throttling, or shutting down. The compact design means limited cooling. We clean the thermal solution, repaste, and ensure fans are working correctly.
Models We Repair
We repair every model in these ranges — not just the ones listed below. If your microsoft isn't listed, bring it in anyway.
Surface Pro
Pro 4, 5, 6, 7, 7+, 8, 9, 10 — tablet with kickstand
Surface Laptop
Laptop 1, 2, 3, 4, 5, 6 — traditional clamshell
Surface Book
Book 1, 2, 3 — detachable screen tablet/laptop
Surface Go
Go 1, 2, 3 — compact 10" tablet
Surface Studio
Studio 1, 2 — all-in-one desktop
Need This Repair? We'll Come to You.
Collection and delivery across Portsmouth — £10 each way, or drop off at our workshop. Student and NHS discount available. 6-month labour warranty, 12-month manufacturer warranty on new parts on every repair.
Frequently Asked Questions
Can you repair all Surface models?
Yes. We repair Surface Pro 4 through Pro 10, Surface Laptop 1 through 6, Surface Book 1–3, and Surface Go 1–3. If it's a Microsoft Surface, we can fix it.
Is it worth repairing a Surface Pro with a cracked screen?
Almost always. A screen replacement is significantly cheaper than a new Surface Pro. We replace the full display assembly and test everything before returning it to you.
My Surface Type Cover stopped working — do I need a new one?
Not necessarily. Sometimes the magnetic connector just needs cleaning. If it's truly failed, we can replace the Type Cover for less than buying a new one from Microsoft.
How much does a Surface battery replacement cost?
It depends on the model. Surface Pro batteries are glued in and require full disassembly — typically £120–180 fitted. Surface Laptop batteries are bonded to the top deck. We'll give you an exact quote before starting.
Can you repair the hinge on a Surface Book?
Yes. Surface Book hinge mechanisms are mechanical and can be repaired or replaced. We also handle the GPU base connection issues that cause intermittent display problems.
Do you offer a warranty on Surface repairs?
All repairs come with a 6-month labour warranty and 12-month manufacturer warranty on new parts. If the same fault comes back, we fix it at no extra cost.
Why Choose Our Microsoft Repair?
Surface devices are brilliant but fragile. The glued-together design, bonded batteries, and proprietary connectors mean most repair shops won't touch them — or they'll quote you a replacement price that makes you question whether it's worth fixing. It almost always is.
Our technicians have the specialist tools and experience to disassemble Surface devices without causing further damage. We replace screens on the tricky PixelSense displays, swap glued-in batteries safely, and repair Type Cover connectors that others give up on. Student and NHS discount available on all Surface repairs.
- Surface Pro, Surface Laptop, Surface Book, and Surface Go repairs
- PixelSense screen replacement — we replace what others won't attempt
- Battery replacement on glued-in Surface Pro and Laptop units
- Type Cover and keyboard repair and replacement
- Student and NHS discount available on all repairs
Serving Portsmouth from our workshop on Durham Street. microsoft repairs in Portsmouth from our Durham Street workshop. Walk-in or use our collection and delivery service across Hampshire.
Book a Repair
Fill in the form below or call us directly. We'll get back to you within the hour during business hours.
Contact Details
19 Computing
Unit 4, Terminus Industrial Estate
Durham Street, Portsmouth
PO1 1NR
Mon–Fri: 9am–5pm
Sat: 10am–2pm
Sun: Closed